All shipping calculations can be done in your cart or at checkout.
Our shipping prices are calculated by size and weight of total boxed order (including packaging); free shipping offered when you spend £30 or more will be posted using standard 2nd class parcel post via Royal Mail.
There is no minimum order and the shipping is free (UK mainland) on orders over £30)
We aim for 1-3 working days for dispatch of your orders (please note at the busiest time (Oct-Jan) orders may take up to 5 working days)
To get your items before Christmas we advise you to place your orders before 12:00pm Friday 14th December; we cannot at any-time guarantee for your orders to arrive before Christmas and will always do everything within our power to meet your needs.
Invoices will be sent via Email and separate to your delivery.
We rely on Royal mail for delivery options and locations – if your address is not available please contact us.
We are unable to accept returns on personalised items unless damaged – this does not affect your statutory rights.
All request for returns need to be made via Email within 14 days of receipt. Where damage, photo’s must be provided.
We hope that you will be extremely happy with your purchase from ‘Bible Mugs’. If you are not completely happy with the products that you have chosen you may return them to us within 14 days of receipt. We will be more than happy to offer you an exchange or, at our discretion, refund provided that the products are returned in unused condition and with the original packaging. Please take extra care to securely package the item(s) as we cannot accept products for a refund or exchange if they have been damaged in the post. Similarly, we cannot accept responsibility for any item lost in the post so we strongly advise that returns are sent by recorded delivery, or that you obtain a proof of postage/delivery certificate. We’ll pay the cost of return delivery if your return is due to a Bible Mugs error.
If you are returning your parcel from outside the UK, please ensure that you pay the return postage, mark your parcel clearly with ‘Returned Goods’ and request return address.
Please ensure that all parcels are properly packed and securely sealed before posting. Bible Mugs will not refund shipping and postage costs.
If you are eligible for a refund, we will refund you back to the method of payment you used when you originally paid for your order (PayPal). Please note: it is your responsibility to advise us of any changes to your PayPal email address.
For more information and further details on Bible Mugs terms and conditions please click here